When you compare KNX brands India buyers are really comparing five things: local service, warranty, range, the ETS product database and lead times. Because KNX is an open standard, certified devices from different makers work together, so the brand is not a lock-in. These five questions help you ask suppliers the same thing and compare the answers on paper.
A disclosure first: Morion Automation is the authorised Indian distributor for MDT, so we have an interest. We name no competitor here, and the questions apply to any brand, including ours. Our brand comparison page compares named brands using what each manufacturer publishes.
Why can you compare KNX brands at all?
KNX is an open standard, published as ISO/IEC 14543-3 and maintained by the KNX Association. A certified device from one maker works with a certified device from another in the same installation. That means the choice is not all or nothing: integrators often combine brands, for example actuators from one maker with keypads from another. It also means the file that holds the programming, the ETS project file, matters more than the badge on any single device.
1. Who gives local service, and how?
Ask who answers a technical question in India, in which language and at what hours. Ask whether stock is held in India and who handles a warranty claim. A device that works perfectly still needs somebody to call when a project is behind schedule.
For MDT, Morion supplies from stock in India and runs technical support and integrator training locally. Ask every supplier for the equivalent, in writing.
2. What is the warranty, and who honours it?
Ask for the warranty period and the terms: what is covered, what the process is, and who receives the faulty device. MDT states a 3-year warranty on its products. For other brands, the period depends on the manufacturer and on the supplier's own terms, so ask. Buying through an authorised distributor is what makes the manufacturer's warranty apply.
3. Is the range deep enough for your job?
List the device types the project needs: switching, dimming and blind actuators, presence and climate sensors, keypads, a touch panel, a weather station, a gateway. Then check that each exists in the range with the channel counts that suit your board. MDT's October 2026 catalogue lists around 600 devices in eight families, covering actuators, sensors, push-buttons, touch displays and system devices.
A big range does not mean it fits your job, and a small one is fine if it covers what you need. The test is your own list.
4. Is the product data available for ETS?
ETS is the software integrators use to program KNX. Each manufacturer provides product data for it. Ask your integrator whether the data for the exact models is available for the ETS version in use, and who updates it. This is a question to ask, not a claim we make about any brand: if the data is missing or out of date, programming slows down.
5. What are the lead times, in writing?
Lead times vary by item, by season and by order size. We do not publish them in a blog post. Ask for the lead time on every line of the quote, and ask what happens if an item is late. For a project with a fixed handover date, ask which items are held in India and which come from the manufacturer.
How should you weigh the answers?
Do not add up scores. A short written answer from each supplier, on the same five questions, tells you more than a table of ticks. Look for specifics: a named support contact, a stated warranty period, a lead time in days or weeks for each line, and a clear statement of what is held in India.
- Vague answers are an answer. "Usually quick" is not a lead time.
- Ask the same thing of every supplier. Changing the question changes the answer.
- Ask your integrator. They will have programmed more than one brand and know which ones give them the least friction.
What should your integrator confirm?
Before you sign, ask the integrator three things in writing: which brands and models are in the quote, which version of ETS they will use, and that the ETS project file will be handed over at completion. These three points keep a multi-brand system supportable years later, by them or by anyone else.
A comparison sheet you can copy
| Question | Brand A | Brand B |
|---|---|---|
| Who gives local service, and where is stock held? | ||
| Warranty period, and who handles a claim? | ||
| Range: does it have every device type on your list? | ||
| ETS product data for the exact models, and the ETS version | ||
| Lead time per line, in writing |
Fill the sheet in with what each supplier tells you, not with what you assume. Where an answer is missing, that is information too.
What about design and price?
Both matter, and both are personal. Keypads are what clients see every day, so compare finishes and sizes early. Price depends on your device list, and Morion quotes the devices for the list your integrator sends. A quote compares only when it covers the same functions.
Questions people ask
Can I mix KNX brands in one home?
Yes. Certified KNX devices from different manufacturers work together. Keep the ETS project file for the whole installation so any certified integrator can support it.
What warranty does MDT give?
MDT states a 3-year warranty on its products. Check the terms with your supplier.
Does a bigger range make a brand better?
Not by itself. What matters is whether the range has the device types and channel counts on your list.
Want the five questions answered for MDT? Talk to our team, or read our brand comparison.
Sources checked on 7 November 2026
- Morion Automation, MDT vs ABB vs Schneider Electric, for the manufacturers' published ranges and the MDT 3-year warranty.
- MDT Technologies, Made in Germany, for MDT's focus on KNX.
- Morion Automation, KNX in India, for ISO/IEC 14543-3 and mixing brands.
When you compare KNX brands India buyers are really comparing five things: local service, warranty, range, the ETS product database and lead times. Because KNX is an open standard, certified devices from different makers work together, so the brand is not a lock-in. These five questions help you ask suppliers the same thing and compare the answers on paper.
A disclosure first: Morion Automation is the authorised Indian distributor for MDT, so we have an interest. We name no competitor here, and the questions apply to any brand, including ours. Our brand comparison page compares named brands using what each manufacturer publishes.
Why can you compare KNX brands at all?
KNX is an open standard, published as ISO/IEC 14543-3 and maintained by the KNX Association. A certified device from one maker works with a certified device from another in the same installation. That means the choice is not all or nothing: integrators often combine brands, for example actuators from one maker with keypads from another. It also means the file that holds the programming, the ETS project file, matters more than the badge on any single device.
1. Who gives local service, and how?
Ask who answers a technical question in India, in which language and at what hours. Ask whether stock is held in India and who handles a warranty claim. A device that works perfectly still needs somebody to call when a project is behind schedule.
For MDT, Morion supplies from stock in India and runs technical support and integrator training locally. Ask every supplier for the equivalent, in writing.
2. What is the warranty, and who honours it?
Ask for the warranty period and the terms: what is covered, what the process is, and who receives the faulty device. MDT states a 3-year warranty on its products. For other brands, the period depends on the manufacturer and on the supplier's own terms, so ask. Buying through an authorised distributor is what makes the manufacturer's warranty apply.
3. Is the range deep enough for your job?
List the device types the project needs: switching, dimming and blind actuators, presence and climate sensors, keypads, a touch panel, a weather station, a gateway. Then check that each exists in the range with the channel counts that suit your board. MDT's October 2026 catalogue lists around 600 devices in eight families, covering actuators, sensors, push-buttons, touch displays and system devices.
A big range does not mean it fits your job, and a small one is fine if it covers what you need. The test is your own list.
4. Is the product data available for ETS?
ETS is the software integrators use to program KNX. Each manufacturer provides product data for it. Ask your integrator whether the data for the exact models is available for the ETS version in use, and who updates it. This is a question to ask, not a claim we make about any brand: if the data is missing or out of date, programming slows down.
5. What are the lead times, in writing?
Lead times vary by item, by season and by order size. We do not publish them in a blog post. Ask for the lead time on every line of the quote, and ask what happens if an item is late. For a project with a fixed handover date, ask which items are held in India and which come from the manufacturer.
How should you weigh the answers?
Do not add up scores. A short written answer from each supplier, on the same five questions, tells you more than a table of ticks. Look for specifics: a named support contact, a stated warranty period, a lead time in days or weeks for each line, and a clear statement of what is held in India.
- Vague answers are an answer. "Usually quick" is not a lead time.
- Ask the same thing of every supplier. Changing the question changes the answer.
- Ask your integrator. They will have programmed more than one brand and know which ones give them the least friction.
What should your integrator confirm?
Before you sign, ask the integrator three things in writing: which brands and models are in the quote, which version of ETS they will use, and that the ETS project file will be handed over at completion. These three points keep a multi-brand system supportable years later, by them or by anyone else.
A comparison sheet you can copy
| Question | Brand A | Brand B |
|---|---|---|
| Who gives local service, and where is stock held? | ||
| Warranty period, and who handles a claim? | ||
| Range: does it have every device type on your list? | ||
| ETS product data for the exact models, and the ETS version | ||
| Lead time per line, in writing |
Fill the sheet in with what each supplier tells you, not with what you assume. Where an answer is missing, that is information too.
What about design and price?
Both matter, and both are personal. Keypads are what clients see every day, so compare finishes and sizes early. Price depends on your device list, and Morion quotes the devices for the list your integrator sends. A quote compares only when it covers the same functions.
Questions people ask
Can I mix KNX brands in one home?
Yes. Certified KNX devices from different manufacturers work together. Keep the ETS project file for the whole installation so any certified integrator can support it.
What warranty does MDT give?
MDT states a 3-year warranty on its products. Check the terms with your supplier.
Does a bigger range make a brand better?
Not by itself. What matters is whether the range has the device types and channel counts on your list.
Want the five questions answered for MDT? Talk to our team, or read our brand comparison.
Sources checked on 7 November 2026
- Morion Automation, MDT vs ABB vs Schneider Electric, for the manufacturers' published ranges and the MDT 3-year warranty.
- MDT Technologies, Made in Germany, for MDT's focus on KNX.
- Morion Automation, KNX in India, for ISO/IEC 14543-3 and mixing brands.
